Refund Policy

Vedon offers free access to the background remover and may offer paid Pro access for higher-volume seller workflows. Free usage does not create a refundable balance.

Pricing, renewal terms, cancellation terms, and refund rules are shown before checkout. Refund requests should include the account email, charge date, and a short description of the issue.

• Duplicate or accidental charge.
• A paid feature was unavailable for a material part of the billing period.
• A billing issue that cannot be resolved through account support.

• Free usage does not create a refundable balance.
• Marketplace rejection, listing performance, or business outcome after using an exported image is not guaranteed.
• Refunds cannot be reviewed without enough account or transaction information.

For billing or refund questions, contact hello@vedon.app.